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Beyond Wireless Privacy Policy

Effective November 30, 2015
 
This Privacy Policy ("Policy") describes how Beyond Wireless (and its network provider Sprint, collectively herein, “We”, “Our,” etc. or “Beyond Wireless”) will collect, access, use or disclose your personal information. It applies to all of our products, services, and web sites ("Services"). Our collection, access, use, disclosure and safeguarding of your personal information is subject to U.S. law.
 
  1. INFORMATION COLLECTED

  2. USE OF PERSONAL INFORMATION

  3. INFORMATION WE SHARE

  4. NETWORK AND INFORMATION SECURITY

  5. USE OF INFORMATION

  6. CHILDREN

  7. CONTACTING US

  8. UPDATING THIS POLICY


INFORMATION COLLECTED

We collect personal information about you in various ways. We may also get information from other sources, including from affiliates, and may combine it with information we collect about you. Personal information does not include information that is not used to identify you, including aggregate or anonymous information.
 
Information you give us. The personal information we collect includes information you give us, such as name, postal address, telephone number, e-mail address, date of birth, social security number or other government identification number, demographics, activities, location information, and personal preferences. You may give us information in a variety of ways, including when you sign up for Services, communicate with customer care or register on www.BeyondWireless.org.
 
Information that we automatically collect. We automatically receive certain types of information whenever you use our Services. We may collect information about your device such as the type, version of operating system, signal strength, whether it is on and how it is functioning, as well as information about how you use the device and services available through it, such as your call and data usage and history, your location, web sites you have visited, applications purchased, applications downloaded or used, and other similar information. We may link information we automatically collect with personal information, such as information you give us at registration or check out. We may use systems or tools to follow your use of our Services and other applications, including using cookies, web beacons and other mechanisms, along with analysis of network and device information. For example, we allow collection by analytic service provider(s) of site click-stream and cookie data to help us track aggregate and individual use of our Services. We sometimes use cookies to enable features on our sites, such as the ability to save your shopping cart or set preferences. Advertisers and advertising networks that serve ads on our sites may also use their own mechanisms, including cookies. These third party cookies or tools are governed by the privacy policies of the entities placing the ads and are not subject to this Policy.

USE OF PERSONAL INFORMATION

We use your personal information for a variety of purposes, including providing you with Services. We use your personal information to do things like:
  • Process your orders.
  • Protect our rights and property and those of our customers.
  • Respond to legal process and emergencies.
  • Develop or inform you of new products and services.
  • Anonymize or aggregate personal information for various purposes like market analysis or traffic flow analysis and reporting.
  • Monitor, evaluate or improve our products, Services, systems, or networks.
  • Customize or personalize your experience with our Services.
  • To bring you information about products and services of Beyond Wireless or others that may interest you, including co-branded offers.

INFORMATION WE SHARE

We do not share information that identifies you personally with third parties other than as follows:
 
Affiliates. We may share personal and non-personal information with affiliated entities for approved business purposes.
 
Service Providers. We may share personal information with third parties who perform services on our behalf.
 
Group Account Holders. We offer group accounts to business, family customers and other group account holders ("Group Accounts"). The account holder for Group Accounts is the entity or person that buys the service or product for its employees, family members or other authorized users. You (as the user of a device) may receive service, certain pricing, terms or other benefits through a Group Account with us. If so, we may share with that Group Account holder customer registration and other information related to your use of our services.
 
Third Party Verification Services. We may share limited personal information (e.g., address, phone number) with non-Beyond Wireless entities to assist with identity verification, and to prevent fraud and identity theft.
 
Other Third Parties with Your Consent. We may share information with other third parties with your consent. For example, you may agree to our sharing your information with other third parties to hear about their products and services. Use of the information you agree to share will be subject to those third parties' separate privacy policies.
 
Disclosures to Third Party Application and Service Providers. You may choose to use services and products offered by third parties through our Services or devices such as third party applications. When you leave our network you may also use mobile roaming services provided by third parties. Your use of such services and applications may result in these third parties collecting your personal information and obtaining information from Beyond Wireless, including location information (when applicable). You may also choose to give personal information directly to third parties when using our Services. In each case, personal information you give a third party will be subject to its terms, conditions, and policies—not this policy. You should review a third party's privacy policy and terms of service before providing your information or using the service.
 
Business Transfers. Personal information about you may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider. In the unlikely event of an insolvency, bankruptcy or receivership, personal information may also be transferred as a business asset.
 
Protection of Beyond Wireless and Others. We may access, monitor, use or disclose your personal information or communications to do things such as:
  • Comply with the law or respond to lawful requests or legal process;
  • Protect the rights or property of us, our agents, members, our customers, and others including to enforce our agreements, policies and terms of use;
  • Respond to emergencies;
  • Initiate, render, bill, and collect for services; or
  • Facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government requirement; or determine eligibility for government benefits.
We may share information that is de-identified or in an aggregated form that does not directly identify you. We share de-identified or aggregate information for purposes such as to:
  • Conduct market or traffic flow analysis and reporting or produce or facilitate production by others of business and marketing reports to share with third parties. For example, we may aggregate customer information across a particular region and create a report showing that 10,000 subscribers from a given city visited a sports stadium. 

NETWORK AND INFORMATION SECURITY

We maintain a variety of physical, electronic, and procedural safeguards. These safeguards help protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Be sure to use a strong password to access your information on BeyondWireless.org and not one you use for other services.

USE OF INFORMATION

We work with advertisers and advertising networks that serve ads on our sites and that may use cookies, web beacons and other technologies to collect information about your use of our sites and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on other websites and better understand your online activity.
 
If you disable cookies on your Internet browser, you also may stop some collection and use of data when you visit our web sites

CHILDREN

You must be 18 or otherwise have legal capacity to subscribe to Beyond Wireless services. Nevertheless, a parent or legal guardian may provide a Beyond Wireless device to a child under the age of 13. In such cases, if you allow a child to use a Beyond Wireless device or our services, you should be aware that their personal information could be collected as described in this policy.

CONTACTING US

If you have any questions about this Policy, please call Customer Service or email us at help@BeyondWireless.org. If you prefer, you also may write us at Beyond Wireless, 4010 W. Walton Blvd., Ste. B, Waterford, MI 48329. 

UPDATING THIS POLICY

We may change this Policy at any time. When we change the Policy we will give notice by changing the date it was last 
 

Effective on January 18, 2017

This privacy statement describes how Beyond Wireless LLC collects and uses the personal information you provide on our Web site: Beyond Wireless.org. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address
  • Financial Information such as bank or brokerage account numbers, types of investments
  • Social Security Number
  • Unique Identifiers such as user name, account number, password
  • Preferences Information you provide such as product or content interests, or communication or marketing preferences
  • Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.
 

We also collect the following information from you:

•    Information about your business such as company name, company size, business type

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

•    Fulfill your order
•    Send you an order confirmation
•    Send you requested product or service information
•    Send product updates or warranty information
•    Respond to customer service requests
•    Administer your account
•    Send you marketing communications
•    Improve our Web site and marketing efforts
•    Conduct research and analysis
•    Respond to your questions and concerns
 

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at help@BeyondWireless.org.

Information Obtained from Third Parties

We obtain address information about you from third party sources, such as the US Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Disclosure to Third Parties

We will share your information with third parties only in the ways that are described in this privacy statement. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may disclose your personal information:

  • As required by law, such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • If Beyond Wireless LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • To any other third party with your prior consent to do so.

Tracking Technologies

We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.
 

Security

The security of your personal information is important to us. When you provide sensitive information (such as a credit card number) to us, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at help@BeyondWireless.org.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at help@BeyondWireless.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other Information

Our Web site includes third party hosted widgets, which are interactive mini-programs that run on our site to provide single-purpose services (e.g. sharing of articles, videos, etc.). Personal information, like your email address, may be collected and cookies may be set so the widget can work properly. The information through the widget is subject to the widget provider’s privacy policy.

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at help@BeyondWireless.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.
 

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at help@BeyondWireless.org.
 

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Feedback

You can contact us about this privacy statement by writing or email us at the address below:

Beyond Wireless LLC.
4010 W. Walton Blvd.
Suite B
Waterford, MI 48329
United States
Email: help@BeyondWireless.org
Phone: 800-300-0988

For Beyond Wireless Terms of Service, please click here